Who we are
This website is run by Envirolawn Ltd, a company registered in England and Wales (company number 06585988). Our registered office is 151 Eastbank Street, Southport, PR8 1EE. Envirolawn Ltd is the data controller for the personal information described in this policy.
If you have any questions about this policy or your information, email info@envirolawn.co.uk or call 01704 551 007.
What we collect
When you send an enquiry through our quote form we collect the details you enter: your name, phone number, email address, postcode, the type of project, approximate area, timeframe and any message you include. If you email or phone us, we keep a record of what you tell us.
Like all websites, our web host automatically processes basic technical information (such as your IP address and browser type) to deliver the site and keep it secure. We do not use this to identify you.
Please do not include sensitive information (for example health details) in your message.
How we use it and why
We use your details to reply to your enquiry, arrange a site survey, prepare a quote and, if you go ahead, carry out and support the work. Our lawful basis under UK GDPR is that this is necessary to take steps at your request before entering into a contract, and to perform that contract (Article 6(1)(b)), together with our legitimate interest in responding to people who contact us (Article 6(1)(f)).
We will not sell your information, and we will not send you marketing emails or texts unless you have separately agreed to receive them. You can opt out of any marketing at any time.
Who we share it with
We only share your information with the service providers we need to run our business, who act on our instructions:
- Netlify, Inc. hosts this website and processes form submissions before they are emailed to us. Netlify is based in the USA; transfers are protected by the UK Extension to the EU–US Data Privacy Framework and/or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.
- Our email provider, which stores the enquiry emails we receive.
We may also share information where the law requires it. We do not use advertising networks or tracking services.
How long we keep it
If you do not go ahead with a quote, we delete your enquiry within 12 months. If we carry out work for you, we keep your details and project records for up to 7 years after the work (or the end of any guarantee period, if longer), so we can honour guarantees and meet our tax and legal obligations.
Job applications
If you apply for a job with us, we collect the details you give us in the application form: your name, address, email address, contact number and your answers to the application questions (for example about your experience, qualifications, driving licence and whether you could pass an enhanced DBS check). If you send us a CV or other documents, we keep those too.
We use this information only to assess your application, contact you about it and, if you are offered the role, carry out the pre-employment checks the role requires. Our lawful basis is that this is necessary to take steps at your request before entering into a contract of employment (Article 6(1)(b)) and our legitimate interest in recruiting suitable staff (Article 6(1)(f)). Any DBS check is carried out separately, with your knowledge, through the appropriate checking service.
Applications are processed by Netlify, Inc. (which hosts this website and our forms) and stored in our email system. They are seen only by the people involved in recruitment. If your application is unsuccessful we delete it within 6 months of the end of the recruitment process, unless you ask us to keep it on file for future roles. If you join us, your application becomes part of your staff record.
How we protect it
The site is served only over an encrypted (HTTPS) connection, the quote form includes spam protection, and access to enquiries is limited to staff who need it.
Your rights
Under UK data protection law you have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, and to have it transferred to you or another organisation. To use any of these rights, email info@envirolawn.co.uk. We will reply within one month and there is normally no charge.
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Cookies
This website does not set any cookies and does not use analytics, advertising or tracking technologies, so there is nothing to accept or decline. Fonts and scripts are served from our own website rather than third-party services. If we ever add cookies that are not strictly necessary, we will ask for your consent first and update this policy.
Links to other websites
Our site links to other websites, such as Checkatrade and Google. Those sites have their own privacy policies, and we are not responsible for how they use your information.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.